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Privacy Policy

This is the internet privacy policy for https://councilplatform.com, hereafter referred to as “the Website”.

This Website is the property of Zodiac Media Ltd. We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this Website.

This policy covers all data that is shared by a visitor with us, whether directly via https://councilplatform.com or via email. This policy is occasionally updated by us so we suggest you re-review from time to time.

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.

Certain businesses are required under the data protection act to have a data controller. For the purposes of the Data Protection Act 1998 and General Data Protection Regulation 2018, our data controller is Billy Davies and can be contacted via email at info@councilplatform.com.  Zodiac Media is registered as a Data Controller with the Information Commission Office. To make sure, please feel free to check our registration.

This site uses cookies to track your site preferences and analyse traffic. This information may also be shared with our marketing and analytics partners. You have given your consent for us to set cookies. Revoke consent.

1. Information we collect

In operating our Website we may collect and process the following data about you:

1.1       Details of your visits to our Website and the resources that you access including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use, hereafter referred to as “usage data”.

1.2       Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the Contact Us page, hereafter referred to as “enquiry data”.

1.3       Information provided to us when you communicate with us for any reason, hereafter referred to as “correspondence data”.

2. Use of cookies

On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website to our advertisers.

Such information will not identify you personally; it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyse how visitors interact with the Website so that we can continue to develop and improve this Website.

We may gather information about your general internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website.

Any advertising featured on this Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.

For more information on cookies you can read the guidance at All About Cookies.

3. Use of your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

3.1       We may process your enquiry data and your correspondence data to provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you, if you have consented to receive such information. The legal basis for this processing is consent.

3.2       We may process your usage data for the purposes of market and web design research. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services. In this instance, Google UK Ltd., will act as a data processor on behalf of the data controller.

3.3       If you do not want us to use your data for ourselves or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data. You may also withdraw your consent at any time.

3.4       We may process any of the aforementioned data identified in this where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

3.5       Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.

4. Storing your personal data

4.1       We may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. In addition, it may be processed by staff who work for us or for one of our suppliers that operate outside the European Economic Area, but who have sufficient privacy certification as identified by the General Data Protection Regulation 2018. For example, such staff may be engaged in the processing and concluding of your order, the processing of your payment details, and the provision of support services. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this privacy policy.

4.2       Data that is provided to us is stored on our secure EEA-based and US-based Privacy Shield-compliant servers. Details relating to any transactions entered into via our site will be encrypted to ensure its safety.

4.3       The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically, and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

5. Retaining your information

5.1      Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

5.2       In some cases it is not possible for us to specify in advance the periods for which your personal data will be retained. In such cases, we will retain the data indefinitely until its purpose has been served or until you request the erasure of the data.

5.3      Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 

6. Disclosing your information

6.1       Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company, and its other subsidiaries.

6.2       We may also disclose your personal information to third parties:

6.2.1    Where we sell any or all of our business and/or our assets to a third party.

6.2.2    Where we are legally required to disclose your information.

6.2.3    To assist fraud protection and minimise credit risk.

7. Your rights

7.1       You have the right to access the personal data we collect from you, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a fee of £10.

7.2       You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

7.3       In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include:

7.3.1    the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;

7.3.2    you withdraw consent to consent-based processing;

7.3.3    you object to the processing under certain rules of applicable data protection law;

7.3.4    the processing is for direct marketing purposes and the personal data have been unlawfully processed.

However, there are exclusions of the right to erasure in the case where processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, or for the establishment, exercise or defence of legal claims.

7.4       In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are:

7.4.1    you contest the accuracy of the personal data;

7.4.2    processing is unlawful but you oppose erasure;

7.4.3    we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims;

7.4.4    you have objected to processing, pending the verification of that objection.

7.5       You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.

7.6       You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.7       To the extent that the legal basis for our processing of your personal data is consent, or that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

7.8       You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

7.9       If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with the Information Commission Office.

7.10       To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

9. Contacting us

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at info@councilplatform.com.

Cookies Policy

A cookie is a small file of letters and numbers downloaded on to a device when the user accesses certain websites. A cookie will allow a website to recognise a user’s device.

A cookie will contain the name of the internet location (the domain) from which the cookie has come and the lifetime of the cookie (a cookie will usually expire after a certain period of time).

Two types of cookies are used on this website:

  • Session cookies which are temporary cookies that remain in the cookie file of your browser until you leave the site and;
  • Persistent cookies which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

How we use cookies on our site and what information we collect:

We use persistent cookies:

  • from time to time to help us recognise you as a unique visitor when you return to our website and to monitor your use of our website. The cookies used for this purpose are “_ga” and “_gid”;
  • to allow us to link you to any of our Partners of Affiliates should you come to our website through a paid advert or banner on a website of an Affiliate or Partner. The cookies used for this purpose are “_ga” and “_gid”;
  • to help us to analyse the use and performance of our website and services. The cookies used for this purpose are “_ga”, “_gid”, “_pk_id” and “_pk_ref”;
  • to store your consent in relation to the use of cookies. The cookies used for this purpose are TBD.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

  • We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at https://www.google.com/policies/privacy/. The relevant cookies are “_ga” and “_gid”.
  • We use Matomo to analyse the use of our website. Matomo gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Matomo 's privacy policy is available at https://matomo.org/privacy-policy/. The relevant cookies are “_pk_id” and “_pk_ref”.

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:

You may also enable the "Do not track" setting on your browser if it supports one.

Use of web beacons

Some of our web pages may contain web beacons which allow us to count users who have visited these pages. Web beacons collect only limited information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. These beacons do not carry any personally identifiable information and are used to track the effectiveness of a particular marketing campaign.